TERMS & CONDITIONS


Rich Boys Place-Built For Boys With Taste

A Project Of Al Rauf Auto



1-OVERVIEW

These Terms & Conditions govern your access to and use of the Rich Boys Place website, products, and services.

This Master Terms, Policies & Legal Agreement (“Agreement”) governs your access to and use of the Rich Boys Place website, products, and services. By accessing, browsing, or purchasing from our platform, you acknowledge that you have read, understood, and agreed to be legally bound by this Agreement.

If you do not agree with any part of these terms, you must discontinue use of the website immediately.


2-TERMS OF USE

ELIGIBILITY

By using this website, you confirm that

  • You are at least 18 years of age or accessing under lawful supervision
  • You possess the legal capacity to enter binding agreements
  • All information provided is accurate and complete

Rich Boys Place reserves the right to refuse service at its sole discretion.

USER CONDUCT

You agree not to

  • Engage in unlawful, fraudulent, or abusive conduct
  • Misuse payment systems
  • Disrupt website functionality
  • Submit false claims or misleading information

Violation may result in order cancellation, account suspension, or legal action.

 

3-PRODUCTS & SERVICES

Rich Boys Place offers automotive parts, performance components, accessories, and related services across Pakistan.

We strive for accuracy in product descriptions and pricing; however

  • Minor variations may occur due to manufacturer updates
  • We reserve the right to modify or discontinue products without notice
  • Orders may be limited or cancelled due to stock, pricing errors, or verification issues

An order constitutes an offer to purchase. Acceptance occurs only upon confirmation and successful payment processing.


4-PRICING & PAYMENT POLICY

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices are subject to change without prior notice
  • Payments are processed through secure, authorized channels compliant with State Bank of Pakistan (SBP) regulations
  • Transactions suspected of fraud or misuse may be refused or reversed
 
 

5-SHIPPING & DELIVERY POLICY

We deliver nationwide through reliable courier partners

  • Orders are processed after confirmation and subject to product availability
  • Delivery timelines are estimates and may vary due to logistics, location, weather, or operational factors
  • Risk of loss or damage transfers to the customer upon confirmed delivery by the courier
 
 

6-RETURN, REFUND & EXCHANGE POLICY

ELIGIBILITY

Returns or exchanges are accepted only under the following conditions

  • Incorrect product received
  • Product damaged during transit
  • Verified manufacturing defect (where applicable)

Change-of-mind or compatibility-related claims are not eligible unless the error originated from Rich Boys Place.

CLAIM SUBMISSION
  • Claims must be reported within 48 hours of delivery
  • Customers must provide order details and clear evidence (photos/video)

Late or unsupported claims may be rejected.

PRODUCT CONDITION

Returned items must

  • Be unused and uninstalled
  • Remain in original packaging
  • Include all accessories, manuals, and invoices
  • Show no signs of misuse or alteration
NON-RETURNABLE ITEMS

Unless incorrect upon arrival

  • Electrical/electronic parts
  • Lubricants and fluids
  • Customized/special-order items
  • Installed parts
  • Clearance items
REFUND PROCESSING
  • Approved refunds are issued via original payment method
  • Processing time: 7–14 working days (subject to banking procedures)
  • Shipping charges are non-refundable unless the error was ours
  • COD refunds are processed via verified bank transfer
EXCHANGE

Replacement dispatch occurs after inspection and is subject to stock availability.

 
 

7-CANCELLATION POLICY

  • Orders may be cancelled only before dispatch
  • Once shipped, cancellations are not permitted
  • Rich Boys Place reserves the right to cancel orders due to stock issues, pricing errors, or verification concerns with refund issued where applicable
 
 

8-WARRANTY POLICY

  • Warranty coverage is strictly subject to the manufacturer’s terms
  • Rich Boys Place acts solely as a retailer unless explicitly stated
  • Warranty does not cover improper installation, misuse, electrical faults, accidents, or normal wear and tear
 
 

9-PRIVACY POLICY

Rich Boys Place respects and protects customer privacy in accordance with applicable Pakistani laws.

 INFORMATION COLLECTED
  • Name
  • Contact details
  • Delivery address
  • Payment-related information
USE OF INFORMATION

Information is used strictly for

  • Order processing
  • Delivery
  • Customer support
  • Service improvement

Customer data is kept confidential and is never sold or shared, except

  • Where required by law
  • Where necessary for logistics or authorized payment processing
 
 

10-INTELLECTUAL PROPERTY

All website content including

  • Logos
  • Branding
  • Images
  • Text
  • Graphics
  • Product descriptions

are the exclusive intellectual property of Rich Boys Place

Unauthorized reproduction or commercial use without written consent is strictly prohibited.

 
 

11-LIMITATION OF LIABILITY

To the maximum extent permitted under Pakistani law

Rich Boys Place shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

Total liability, if any, shall be strictly limited to the purchase value of the product concerned.

 

 

12-GOVERNING LAW & JURISDICTION

This Agreement shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in Pakistan.

 

 

13-POLICY UPDATES

Rich Boys Place reserves the right to amend or update this Agreement at any time without prior notice.

The version applicable at the time of order placement shall be considered final and binding.

 
 

14-FINAL DECLARATION

By accessing or purchasing from Rich Boys Place, you acknowledge and agree to be bound by this Master Terms, Policies & Legal Agreement in its entirety. 

Rich Boys Place remains committed to excellence, integrity, and premium automotive solutions across Pakistan.